On-Site Support
Home & Business Visits
£60
- Support at your home or business
- Personal one-to-one IT support
- Computers, laptops, Wi-Fi and printers
- Most issues resolved during the visit
Then only…
£15
/per 15 min’s
After the first hour, additional time is charged at £15 per 15 minutes.
Remote Support
£25
/per 30 min’s
We can securely connect to your computer and resolve issues remotely, wherever you are located.
- Fast help without waiting for a visit
- Personal one-to-one support
- Secure encrypted connection
- Software, email and Windows support
Drop-Off Service
Leave Your Computer or Laptop With Us
Simply drop off your computer or laptop at my address in High Halden and leave it with me while I diagnose and complete the required work. Once your repair or upgrade is finished, I will contact you to arrange collection.
Return delivery by post/courier can be arranged (additional charges apply).
- Computer and laptop repairs
- Hardware upgrades and SSD installations
- Windows setup and optimisation
- Data transfers and backups
(£15 per 15 minutes)
Estimates & Diagnosis
Need an estimate before work begins?
For planned work such as upgrades, installations and replacements, I can provide an estimate before any work is carried out. No additional work will be completed without your approval.
For faults where the cause of the problem is not immediately clear, an initial diagnosis may be required. The initial assessment is £30 (up to 30 minutes).
If further investigation is required, additional time is charged at £60 per hour (£15 per 15 minutes). If you proceed with the repair, diagnosis time will be included in the final cost.








