Clear prices. No surprises.
On-site, remote, drop-off or Send & Fix. Diagnosis is £30 for up to 30 minutes and is charged either way.
On-site
£60
first hour, then £15 / 15 minutes
- I come to you
- PCs, laptops, Wi-Fi, printers
- Most jobs finished on the visit
Travel may apply — check the map below.
Remote
£25
per 30 minutes (£50 / hour)
- Secure link to your machine
- Windows, email and software
- No visit needed
Drop-off
£60
per hour (£15 / 15 minutes)
- By appointment only
- Call before you bring it
- Collect, or courier back at cost
Can’t call in? Use Send & Fix.
Send & Fix
£30
diagnosis, then £60 / hour
- Post it to High Halden
- £30 diagnosis, always charged
- No extra work without your say-so
Service area
Based in High Halden, near Ashford and Tenterden. Local travel is free. Further out is zoned.
LocalFree
Zone 1£10
Zone 2£20
Zone 3£30
Outside the redAsk
Estimates & diagnosis
Diagnosis (up to 30 mins)£30
Planned work£60 / hour
PartsQuoted separately
The £30 diagnosis is charged either way. No extra work without your approval.